We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
Giving feedback
We welcome all comments on the services provided by the surgery.
To provide feedback:
- fill out a feedback form
- take part in the Friends and Family Test
- leave a review on the NHS website
- phone us on 01594 842 167
Making a complaint
We make every effort to give the best service possible to everyone who attends our surgery.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
For information about the complaints procedure please see our Complaints leaflet (PDF)